TCS partners with Air New Zealand
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This collaboration goals to reinforce Air New Zealand’s digital capabilities, enhance buyer expertise, and drive operational efficiencies throughout varied elements of its enterprise
Tata Consultancy Providers (TCS), a worldwide chief in IT providers, consulting, and enterprise options, has signed a five-year partnership with Air New Zealand to modernize the airline’s digital infrastructure and place it on the forefront of AI-driven innovation. This collaboration goals to reinforce Air New Zealand’s digital capabilities, enhance buyer expertise, and drive operational efficiencies throughout varied elements of its enterprise, together with fleet administration, crew scheduling, and floor providers.
Introduced at a proper signing occasion at TCS’ Banyan Park Campus in Mumbai, the settlement helps Air New Zealand’s imaginative and prescient to turn into the world’s most digitally superior airline. The occasion was attended by New Zealand Prime Minister the Proper Honourable Christopher Luxon, Tata Group Chairman, Natarajan Chandrasekaran, Air New Zealand Chief Govt Officer Greg Foran, and TCS Chief Govt Officer and Managing Director Okay. Krithivasan.
This partnership strengthens TCS’ dedication to New Zealand, the place it has been a trusted accomplice for digital transformation for over 37 years, driving innovation throughout industries. With an workplace in Auckland and a crew of 460 professionals, TCS serves 20+ blue-chip prospects within the area throughout banking, retail, building, manufacturing, and native authorities. Via the TCS Co-Innovation NetworkTM (COIN
), the group works intently with prime universities in New Zealand to advance analysis in cybersecurity, sustainability, and AI. TCS additionally led the event of the Asia Pacific Digital Sustainability Index in 2022, shaping the area’s method to sustainable digital transformation. Past enterprise, TCS is dedicated to fostering digital expertise in New Zealand. Its flagship STEM empowerment applications, goITTM and goITTM Ladies within the area are inspiring college students to pursue careers in expertise and innovation.
Greg Foran, Chief Govt Officer, Air New Zealand, mentioned: “Leveraging TCS’ experience in cutting-edge applied sciences will assist us improve the shopper expertise, streamline operations, and reinforce our dedication to cybersecurity and knowledge safety. This collaboration aligns with our imaginative and prescient to be a digitally enabled airline of the longer term. We started working with TCS in September 2024 and in only a few quick months, we’ve seen the advantages of tapping into the depth and breadth of expertise and experience they’ve with regards to digital options. Going ahead, TCS can be an instrumental accomplice in serving to us ship our Cargo Digital Transformation and enhancements to our Digital Retail functionality. We’re enthusiastic about the advantages this partnership will deliver for our prospects and the aviation {industry}.”
Krithivasan, Chief Govt Officer and Managing Director, TCS, mentioned: “We’re excited to accomplice with Air New Zealand in its journey to turn into a digitally superior airline. With our experience in aviation, mixed with our potential to drive large-scale innovation, TCS will allow Air New Zealand to set new benchmarks for effectivity, sustainability, and buyer engagement. By leveraging AI, automation, and cloud applied sciences, we purpose to reimagine operations, improve passenger experiences, and construct a extra agile and resilient airline. This partnership displays our dedication to serving to international enterprises adapt, develop, and unlock new alternatives by way of expertise.”
Air New Zealand operates a worldwide community providing air passenger and cargo providers throughout 49 home and worldwide locations. Annually, the airline flies greater than 15 million passengers on over 3,400 weekly flights. This transformation marks a major step in Air New Zealand’s dedication to safe, progressive, and technology-driven experiences for vacationers worldwide. TCS will streamline Air New Zealand’s digital providers throughout a various panorama of greater than 600 purposes, by integrating AI-driven automation and cloud applied sciences into crucial airline capabilities. It will drive innovation throughout cargo service, disruption administration, retail choices, upkeep methods and crew operations.
Workforce transformation may even be a key focus of this engagement, with TCS main large-scale upskilling applications to strengthen digital capabilities throughout Air New Zealand’s groups in AI, cybersecurity, and digital engineering. The collaboration additionally consists of enhancements to Air New Zealand’s digital retail and loyalty program experiences.
With three many years of management in aviation, TCS companions with the world’s main airways, providing consulting-led approaches, cognitive-powered portfolio of enterprise, and expertise and engineering providers. TCS leverages industry-specific options, like TCS Aviana, a unified, autonomous, digital, cloud-ready platform for clever airline operations. Its contextual understanding of airline operations, coupled with its AI-led expertise capabilities, will assist Air New Zealand unlock new progress alternatives and drive innovation throughout its total enterprise ecosystem.
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