Taipei Taoyuan Airport goes with SITA technologies for passenger processing
The Taipei Taoyuan Worldwide Airport (TPE) not too long ago partnered with journey tech options agency SITA to revolutionise its passenger processing options.
TPE will set up SITA’s game-changing check-in kiosk options to allow passengers to zoom by way of the airport and on to their vacation spot quicker than ever earlier than.
The kiosks carry innovation to the check-in desk, serving to passenger processing grow to be a state-of-the-art function of the airport expertise.
What does this partnership entail?
The deal, which runs till 2033, reveals SITA’s dedication to enhancing airport IT options and the passenger expertise, by way of scalable, environment friendly programs that meet the wants of recent airports.
With the brand new check-in and baggage dealing with processes, TPE will cut back wait occasions and enhance total airport effectivity.
TPE selected SITA to supply its Native Departure Management System (LDCS), Frequent Use Terminal Tools (CUTE) and Frequent Use Self-Service (CUSS) programs, together with a full {hardware} refresh of 80 check-in kiosks to assist all worldwide flights in Terminals 1 and a pair of.
A needed acquisition
The acquisition of SITA’s know-how comes at a vital time for the aviation business in Taiwan.
International passenger numbers are set to double to 10bn by 2040, and TPE wants to fulfill this rising demand, sustaining the very best degree of safety whereas enhancing total airport effectivity.
Sumesh Patel, SITA APAC president, emphasised the significance of this partnership.
Patel stated: “Our focus at SITA is to ship know-how options that assist airport operators higher handle their infrastructure in a approach that’s each optimum and makes the journey smoother for passengers. Airports around the globe are going through challenges on many fronts, from staffing to effectivity, and enhancing the general passenger expertise. Taipei can grow to be a pioneer within the Asian market when it comes to digitalization and innovation, changing into an instance for others in an ever-evolving journey business.
Taipei Airport Operation Committee chair Nelson Wang added: “As a part of our enchancment program, the good use of know-how will maximise our present infrastructure, and supply our passengers with a world-class expertise, whereas supporting our airline clients in managing their operations extra effectively. SITA’s CUSS and CUTE programs are key to assembly our ambitions – from managing the movement of passengers by way of our terminals to creating all of our passengers’ journeys smoother and extra environment friendly.”